Fire damage restoration
Soot, char and smoke-odour remediation with dry ice blasting, lab-verified clearance and reinstatement.
Who this is for
After a fire
A fire leaves damage beyond what’s visible: soot and smoke residue settling into surfaces, and often water damage from firefighting efforts that can lead to mould if it isn’t addressed. The longer soot and moisture are left untreated, the further they can spread through a building’s fabric.
Our process
- Assess: an initial visit to establish the extent of fire, smoke and water damage, and plan the works needed to make the property safe and ready for repair.
- Verify: where mould has developed from firefighting water, findings are confirmed by our in-house laboratory rather than assumed from a visual check.
- Remediate: debris, soot and water removal; dry ice blasting to clean soot deposits from structural surfaces and equipment without water or abrasive damage; mould remediation where needed under our mould remediation protocol; contents affected by soot or water restored under our contents restoration service.
- Clear and report: a final inspection to confirm the work is complete and the property is safe, clean and ready for reinstatement.
- Reinstate and hand over: where needed, the same team makes good and reinstates finishes, rather than handing over to a separate repair contractor. See refurbishment and our end-to-end service.
What you receive
- A scope based on the extent of fire, smoke and water damage found on assessment.
- Laboratory-verified clearance where mould remediation has been required; see our laboratory tests.
- A photo inventory of any contents restored.
- A completion record once works are finished.
- Where needed, reinstatement by the same contractor, so the space is handed back finished rather than stripped.
Insurance and disrepair claims
Where fire damage has arisen from an insured peril, we can work alongside your insurer or loss adjustor. Taking the claim from clean-up through to reinstatement with one contractor keeps the scope, evidence and reporting on one file. See our page for loss adjustors and insurers.
Common questions
What is commercial fire damage restoration?
Soot, char and smoke-odour remediation after a fire, including dry ice blasting, structural cleaning, mould remediation where firefighting water has caused it, and laboratory-verified clearance before handover.
What damage does a fire leave beyond what's visible?
Soot and smoke residue settling into surfaces, and often water damage from firefighting efforts that can lead to mould if it isn't addressed. The longer soot and moisture are left untreated, the further they can spread through a building's fabric.
What does your fire damage restoration process involve?
Five stages: assess (establishing the extent of fire, smoke and water damage), verify (mould findings confirmed by our in-house laboratory rather than assumed from a visual check), remediate (debris, soot and water removal, dry ice blasting, mould remediation and contents restoration where needed), clear and report (a final inspection to confirm the property is safe and clean), and, where needed, reinstate and hand over (making good and finishes by the same team, rather than handing over to a separate repair contractor).
Do you use dry ice blasting for fire damage?
Yes. Dry ice blasting cleans soot deposits from structural surfaces and equipment without water or abrasive damage, as part of the remediate stage of our process.
What do we receive?
A scope based on the extent of fire, smoke and water damage found on assessment, laboratory-verified clearance where mould remediation has been required, a photo inventory of any contents restored, and a completion record once works are finished.
Can you work with my insurer or loss adjustor?
Where fire damage has arisen from an insured peril, we can work alongside your insurer or loss adjustor.