Housing and social landlords
For asset managers, repairs and compliance teams who need damp and mould cases resolved at the cause, with an evidence trail that stands up to scrutiny and homes made good afterwards by the same team.
What you receive on every instruction
01
Root-cause investigation
Moisture mapping and laboratory sampling identify what's causing the damp or mould, not just where it shows.
02
Laboratory results and clearance
Findings and post-remediation clearance results from our in-house laboratory, before a home is handed back.
03
Homes made good
Where needed, reinstatement by the same contractor, so residents deal with one team from start to finish.
04
A documented evidence trail
Photo-documented reports suitable for repairs records, complaints and disrepair cases.
The regulatory pressure on damp and mould in social housing has changed. Awaab’s Law, the Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025, which came into force on 27 October 2025 starting with damp, mould and emergency hazards, sets legal timescales for investigating and acting on hazards. It applies to England only; Wales and Scotland have separate regimes. Alongside the Regulator of Social Housing’s consumer standards and Housing Ombudsman scrutiny of damp and mould complaints, landlords need cases resolved properly the first time, with evidence to show for it.
We don’t just treat the mould that’s visible. Moisture mapping and laboratory sampling establish what’s causing it (a leak, a ventilation fault, a building defect) so the repair addresses the cause and the case doesn’t reopen.
Work in occupied homes is planned around the household. Every instruction closes with clearance testing and a photo-documented report, giving repairs and compliance teams a record they can rely on for their own files, for an Ombudsman case, or for a disrepair claim.
WKSG supports landlords in meeting their obligations with timely investigation and documented evidence. This is not legal advice, and it does not make a landlord compliant with Awaab’s Law or any other regulation on its own; landlords should confirm their compliance position with their own legal advisers.
Relevant services
Damp and moisture surveys
Moisture surveys that identify the cause of damp before you commit to remedial work, and one contractor to fix it if you want one.
ExploreDry rot
Root-cause investigation, remediation and reinstatement for dry rot, with the extent verified before removal begins.
ExploreEnd-to-end service
Survey, remediation, verified clearance and reinstatement from one contractor, with one point of accountability from first visit to handover.
ExploreMould remediation
Root-cause investigation, contained removal, lab-verified clearance and reinstatement from one contractor.
Explore- Methodology
- OXID-8 / B-RINSE
- Containment
- Negative pressure, HEPA filtration
- Verification
- In-house laboratory
- Clearance
- ATP surface testing and air sampling
Common questions
What documentation do we receive?
A scope of works, laboratory results, photo-documented progress and a clearance report: evidence you can put on file for repairs records or a complaint.
How do you stop mould coming back?
By identifying and addressing the underlying cause (a moisture source, ventilation fault or building defect) rather than treating the surface growth alone.
Does using WKSG make us compliant with Awaab's Law?
WKSG supports landlords in meeting their obligations by investigating and acting on hazards promptly and keeping a documented record. This is not legal advice, and landlords should confirm their own compliance position with their legal advisers.
Have a property that needs assessing?
Tell us about the site and a technical lead will come back to you.