Loss adjustors and insurers
For loss adjustors, claims handlers and insurers who need a contractor whose scopes, evidence and clearance results stand up on file, and who can take a claim through to reinstatement.
What you receive on every instruction
01
Itemised scope of works
Priced line by line and informed by sampling results.
02
Photo-documented progress
Before, during and after, referenced to the scope.
03
Laboratory results and clearance
Analysis from our in-house laboratory, and post-remediation verification before handover.
04
Reinstatement on the same file
Where needed, making good and finishes by the same contractor, so the claim runs from investigation to reinstatement on one file.
Evidence that stands up on file
A mould, water or fire claim only closes cleanly when the scope, the findings and the clearance result can all be checked. We build every instruction around that: an itemised scope of works informed by sampling rather than a visual estimate, laboratory results from our own laboratory, photo-documented progress referenced to the scope, and clearance testing before handover.
How we work a claim
- Assess: moisture mapping, root-cause investigation and targeted sampling establish what’s actually driving the damage, not just where it’s visible.
- Verify: samples are analysed in our in-house laboratory, so the scope reflects results rather than assumption.
- Remediate: contained, negative-pressure work areas and our OXID-8/B-RINSE two-stage decontamination method for mould and biological contamination. Learn how OXID-8 works.
- Clear and report: post-remediation clearance testing and a photo-documented report you can put on file.
What’s in the file
Every instruction closes with a report built to be checked: the scope it was priced against, the laboratory results behind it, before/during/after photographs, and a clearance result with the pass criteria stated. Our mould remediation and dry rot services cover the specific defect being claimed for.
Relevant services
Dry rot
Root-cause investigation, remediation and reinstatement for dry rot, with the extent verified before removal begins.
ExploreEnd-to-end service
Survey, remediation, verified clearance and reinstatement from one contractor, with one point of accountability from first visit to handover.
ExploreMould remediation
Root-cause investigation, contained removal, lab-verified clearance and reinstatement from one contractor.
Explore- Methodology
- OXID-8 / B-RINSE
- Containment
- Negative pressure, HEPA filtration
- Verification
- In-house laboratory
- Clearance
- ATP surface testing and air sampling
Common questions
What does the scope of works include, and how is it priced?
An itemised scope, priced line by line and informed by sampling results rather than a visual estimate alone.
Do you provide laboratory verification of contamination and clearance?
Yes, sampling and clearance results come from our in-house laboratory and are included with the report.
Can your findings be relied on to support a settlement decision?
Reports are photo-documented and referenced to the scope of works, intended to stand up on file.
Have a property that needs assessing?
Tell us about the site and a technical lead will come back to you.