End-to-end service
Survey, remediation, verified clearance and reinstatement from one contractor, with one point of accountability from first visit to handover.
Who this is for
Most remediation jobs end with a space that’s clean but unfinished: linings removed, finishes stripped, a room out of service. Usually that’s where the specialist leaves and a builder arrives, and the client manages the gap between them.
We do both. One contractor surveys the problem, remediates it, proves it’s been dealt with, and puts the space back, so you have one point of contact and one programme from the first visit to handover.
Why one contractor
- One point of accountability. If something isn’t right at handover, there’s no question of whose problem it is.
- No information lost between contractors. The team reinstating the space knows exactly what was found, what was removed and what was verified.
- No gap in the programme. Reinstatement follows clearance directly, instead of waiting for a second contractor to be appointed, briefed and mobilised.
- One scope, one price. Remediation and reinstatement are scoped together, so there are fewer surprises once the space is opened up.
- Verified before it’s closed up. Clearance results and reinstatement sit in the same record, so you can see the space was clean and dry before it was finished.
How it works
- Survey. Moisture mapping, root-cause investigation and sampling, analysed in our own laboratory. See damp and moisture surveys and pre-refurbishment surveys.
- Remediate. Contained, negative-pressure work areas and our OXID-8/B-RINSE two-stage decontamination method, with structural drying where it’s needed. See mould remediation, dry rot and water damage restoration.
- Verify. Clearance testing analysed by our laboratory. Reinstatement doesn’t start until results are acceptable and the structure is dry enough to close up.
- Reinstate. Making good the structure and reinstating finishes, fixtures and services. See refurbishment.
- Hand over. A finished space, with a photo-documented record covering every stage, ready to return to use.
Trades we coordinate
Typical reinstatement work includes:
- Strip-out and making good
- Carpentry and timber replacement
- Plastering and dry lining
- Tiling, flooring and decoration
- Plumbing and sanitaryware
- Electrical work
How each sector uses it
- Hotel groups: bathrooms and rooms returned to service from one instruction, without managing a separate fit-out contractor. Hotel bathrooms are the reinstatement work we do most; see refurbishment and hospitality and hotel groups.
- Loss adjustors and insurers: one contractor taking a claim from investigation to reinstatement. See loss adjustors and insurers.
- Housing providers and landlords: homes made good and handed back after remediation. See housing and social landlords.
- Facilities and property teams: one instruction and one programme for each affected area. See facilities management and commercial property.
What you receive
- One scope of works covering remediation and reinstatement.
- One project manager and one programme.
- Laboratory results and clearance testing before the space is closed up.
- A photo-documented report covering survey, remediation, clearance and reinstatement.
- A finished space, ready to return to use.
Common questions
What does an end-to-end service cover?
Everything from the first survey to a finished, handed-back space: investigation and sampling, contained remediation, laboratory clearance testing, and reinstatement of the finishes removed during the works.
Why use one contractor instead of separate specialists and builders?
Every handover between contractors is a chance for information to be lost and for the programme to stall. With one contractor, the team reinstating the space knows exactly what was found and removed, there's no wait between clearance and reinstatement, and one party is accountable for the finished result.
Do I have to use the whole service?
No. You can instruct a survey, remediation or reinstatement on its own. The end-to-end service is there for clients who would rather hand the whole problem to one contractor.
Is this suitable for insurance claims?
Where damage has arisen from an insured peril such as an escape of water, one contractor taking the claim from survey to reinstatement can simplify scope agreement and reporting.